NiCE Interactions Manila - JC

Welcome to the Greatest CX Conference

Interactions is where the future of CX is defined. Across multiple cities in the Asia Pacific, NiCE Interactions is where CX experts and leaders come together to experience firsthand the latest innovation, insights, expert analysis, and the essential best practices you need to transform your business.

Create a

Immerse Yourself
Interactions APAC is loaded with an inspiring agenda, including insights and expert panels, discussing everything you need to know about world-class CX innovation.

Elevate your Experience
Hear from our customers with first-hand experience using NiCE’s technology and master the art of AI in CX to successfully deliver a frictionless customer experience.

Explore & Connect
Network and associate with industry leaders and practitioners to share CX best practices, interact with NiCE experts and see up-close the latest innovations in Generative AI, cloud, digital and much more.

Discover & Delight
Have a blast with fun activities and be prepared to be wowed with more announcement coming soon. Interactions CX World Tour has it all!

World

Last Year's World Tour Snaps

Running Agenda

04:00pm - 04:15pm: Registrations

04:15pm - 04:30pm: Let's start the show

04:30pm - 05:00pm: A Bold Vision: Unchartered Journey - CXone

05:00pm - 05:30pm: A Legend is Born

05:30pm - 05:50pm: Coffee/ Tea Break

05:50pm - 06:20pm: Rise to the Occasion

06:20pm - 07:05pm: Hunger for Success

07:05pm - 07:15pm: Create Your NiCE World

07:15pm - 09:15pm: Dinner and Networking

BGC ART CENTRE

VENUE

26th St, Taguig, Metro Manila

At NICE, we are passionate about empowering organizations of all sizes to deliver amazing customer experiences everywhere.

Our unified open cloud platform, CXone Mpower, manages 100% of customer interactions, tens of millions of conversations every day—from voice to next-gen digital and AI chatbots—enabling organizations to orchestrate the complexity of modern customer experience on one platform.

We are known for our innovation and comprehensive interaction-centric approach with unmatched CX capabilities and specialized AI purpose-built for CX to boost customer satisfaction and drive brand loyalty.